iStor Self Storage Privacy Policy
The importance of privacy and the sensitivity of personal information is recognized. iStor is committed to protecting any personal information iStor it should hold. This Privacy Policy outlines how iStor manages your personal information and safeguards your privacy.
Your Privacy Rights From January 1, 2004, all businesses engaged in commercial activities mustcomply with the Personal Information Protection and Electronic Documents Actand, by incorporation, the Canadian Standards Association Model Code for theProtection of Personal Information.
These obligations extend to iStor. TheAct gives you rights concerning the privacy of your personal information. iStor is responsible for the personal information iStor collects andholds.
To ensure this accountability, iStor has developed this policy. Why Does iStor Need Personal Information iStor provides self storage services and wares to a wide range of customers. In doing so, iStor produces direct marketing materials concern in gits services and wares. What personal information does iStor collect? Personal information is any information that identifies you, or by which your identity could be deduced. If iStor did not collect and use personal information iStor could not provide you with its services and wares. How does iStor collect your personal information? iStor collects information only by lawful and fair means and not in a nun reasonably intrusive way. Wherever possible iStor collects your personal information directly from you, at the start of a transaction, whether a sale or purchase, a license or lease, or in response to an inquiry, and in the course of an on-going business. Sometimes iStor may obtain information about you from other sources: for example,
•A credit bureau
•A financial institution
•A public registry Consent In most cases,
iStor shall ask you to specifically consent, if iStor collects, uses, or discloses your personal information. Normally, iStor will ask for your consent in writing, but in some circumstances, iStor may accept your oral consent. Sometimes, your consent may be implied through your conduct with iStor.
Use of Your Information iStor uses your personal information to provide self storage services and wares to you, to administer billing and accounts, and to include you in any direct marketing activities. If you tell iStor that you no longer wish toreceive information about its services or wares, iStor will not send any further material.
iStor does not disclose your personal information to any third party to enable them to market their products and services. For example, iStor does not provide its client mailing lists in whole or in part to third parties. As iStor continues to develops its business, iStor may sell, buy, merge or partner with other companies or businesses. In such transactions, user information may be among the transferred assets.
Disclosure of your Personal Information Under certain circumstances, iStor will disclose your personal information: • when iStor is required or authorized by law to do so, for example under order of a court having jurisdiction; • when you have consented to the disclosure; • when the services or wares iStor is providing to you requires it to give your information to third parties (for example to a credit card company which is assuming the charge made on a card it issued to you).
Your consent will be implied, unless you tell iStor otherwise;
• where it is necessary to establish or collect fees;
• if iStor engages a third party to provide administrative services to it (such as computer back-up services, archival file storage,book-keeping) and the third party is bound by iStor’s privacy policy;
• if the information is already publicly known.
Updating Your Information Since iStor uses your personal information to provide legal services to you, it is important that the information be accurate and up-to-date.If any of your information changes, please inform iStor so that iStor can make any necessary changes.Are My Personal Information Records Secure? iStor takes all reasonable precautions to ensure that your personal information is kept safe from loss, unauthorized access, modification or disclosure.
Among the steps taken to protect your information are:
• premises security;
• restricted file access to personal information;
• deploying technological safeguards like security software and access codes to prevent hacking or unauthorized computer access;
• internal password and security policies.
Access to Your Personal Information You may ask for access to any personal information iStor may hold about you.Summary information is available on request. More detailed requests which require archive or other retrieval costs may be subject to charges. Correcting Errors If iStor holds information about you and you can establish that it is not accurate, complete and up-to-date, iStor will take reasonable steps to correct it. Can you be Denied Access to your Personal Information?Your rights to access your personal information are not absolute.
iStor may deny access when:
• denial of access is required or authorized by law;
• when granting you access would have an unreasonable impact on other people’s privacy;
• to protect iStor’s rights and property;
• where the request is frivolous or vexatious.
If iStor denies your request for access to, or refuse a request to correct information, iStor shall explain why. iStor does not use your Social Insurance Number as a way of identifying or organizing the information iStor holds about you. Credit Bureaus To help iStor make credit decisions about customers, prevent fraud, check the identity of new customers and prevent money-laundering, iStor may on occasion request information about you from the files of consumer reporting agencies. Communicating with Me You should be aware that e-mail is not a 100% secure medium, and you should be aware of this when contacting iStor to send personal or confidential information.
Changes to this Privacy Policy Since iStor regularly review all of my policies and procedures, iStor may change its Privacy Policy from time to time.
Requests for Access If you have any questions, or wish to access your personal information,please write to iStor at: 3022 Winston Churchill Boulevard Mississauga Ontario L5L 2V7 If you are not satisfied with iStor’s response, the Privacy Commissioner of Canada can be reached at 112 Kent Street, Ottawa Ontario, K1A 1H3 Tel: 1.800.282.1376.
Special Information and policies about the Istorselfstorage.ca Web Site Through its web site iStorselfstorage.ca,
iStor strives to offer its visitors the many advantages of Internet technology and to provide an interactive and personalized experience.
iStor may use personal information such as your name, e-mail address, street address, telephone number(hereafter described as ‘Personal Identifiable Information’)subject to the terms of this privacy policy. iStor will not sell, barter, or rent your email address to any unauthorized third party.How information is gathered from users How iStor collects and stores information depends on the page you are visiting, the activities in which you elect to participate and the services provided. For example, you may be asked to provide information when you register for access to certain portions of iStor’s web site or request certain features, such as newsletters or when you make a purchase. You may provide information when you participate in sweepstakes and contests, message boards and chat rooms, and other interactive areas of iStor’s web site.Like most Web sites, iStor also collects information automatically and through the use of electronic tools that may be transparent to its visitors.For example, iStor may log the name of your Internet Service Provider or use cookie technology to recognize you and hold information from your visit.Among other things, the cookie may store your user name and password, sparing you from having to re-enter that information each time you visit, or may control the number of times you encounter a particular advertisement while visiting iStor’s web site. As we adopt additional technology, we mayalso gather information through other means. In certain cases, you can choose not to provide iStor with information, for example by setting your browser to refuse to accept cookies, but if you do you may be unable to access certain portions of the site or may be asked to re-enter your user name and password,and iStor may not be able to customize the site’s features according to your preferences.What iStor does with the information it collects Like other Web publishers, iStor collects information to enhance your visit and deliver more individualized content and advertising. iStor respectsyour privacy and does not share your information with anyone.
Aggregated Information (information that does not personally identify you) may be used in many ways. For example, we may combine information about your usage patterns with similar information obtained from other users to help enhance iStor’s web site and services (e.g., to learn which pages are visited most or what features are most attractive). Aggregated Information may occasionally be shared with iStor’s advertisers and business partners.Again, this information does not include any Personally Identifiable Information about you or allow anyone to identify you individually.
iStor may use Personally Identifiable Information collected on iStor to communicate with you about your registration and customization preferences; iStor’s Terms of Service and privacy policy; services and products offered by iStor and other topics iStor think you might find of interest.
Personally Identifiable Information collected by iStor may also be used for other purposes, including but not limited to site administration,troubleshooting, processing of e-commerce transactions, administration of sweepstakes and contests, and other communications with you. Certain third parties who provide technical support for the operation of iStor ‘s website (the iStor web hosting service for example) may access such information. iStor will use your information only as permitted by law.Affiliated sites, linked sites and advertisements iStor expects its partners, advertisers and affiliates to respect the privacy of its users. Be aware, however, that third parties, including iStor‘s partners, advertisers, affiliates and other content providers accessible through its site, may have their own privacy and data collection policies and practices. For example, during your visit to the site you may link to, or view as part of a frame on a iStor page, certain content that is actually created or hosted by a third party. Also, through iStor you may be introduced to, or be able to access, information, Web sites, features,contests or sweepstakes offered by other parties. iStor is not responsible for the actions or policies of such third parties. You should check the applicable privacy policies of those third parties when providing information on a feature or page operated by a third party.
While on the site, iStor‘s advertisers, promotional partners or other third parties may use cookies or other technology to attempt to identify some of your preferences or retrieve information about you. For example, some of the advertising is served by third parties and may includ ecookies that enable the advertiser to determine whether you have seen a particular advertisement before. Other features available on the site may offer services operated by third parties and may use cookies or other technology to gather information. iStor does not control the use of this technology by third parties or the resulting information, and is not responsible for any actions or policies of such third parties. You should also be aware that if you voluntarily disclose Personally Identifiable Information on message boards or in chat areas, that information can be viewed publicly and can be collected and used by third parties without our knowledge and may result in unsolicited messages from other individuals or third parties. Such activities are beyond the control of iStor and this policy.
Children
iStor does not knowingly collect or solicit Personally Identifiable Information from or about persons under 19 except as permitted by law. If it is discovered iStor has received any information from a person under 19 in violation of this policy, iStor will delete that information immediately. If you believe iStor has any information from or about anyone under 13, please contact iStor the address listed below. iStor can be reached by contacting:Email: privacy@istorselfstorage.ca iStor is a trade-name used by 3022-3032 Winston Churchill (GP) Limited under license from its owner, AMJ Campbell Inc.
The importance of privacy and the sensitivity of personal information is recognized. iStor is committed to protecting any personal information iStor it should hold. This Privacy Policy outlines how iStor manages your personal information and safeguards your privacy.
Your Privacy Rights From January 1, 2004, all businesses engaged in commercial activities mustcomply with the Personal Information Protection and Electronic Documents Actand, by incorporation, the Canadian Standards Association Model Code for theProtection of Personal Information.
These obligations extend to iStor. TheAct gives you rights concerning the privacy of your personal information. iStor is responsible for the personal information iStor collects andholds.
To ensure this accountability, iStor has developed this policy. Why Does iStor Need Personal Information iStor provides self storage services and wares to a wide range of customers. In doing so, iStor produces direct marketing materials concern in gits services and wares. What personal information does iStor collect? Personal information is any information that identifies you, or by which your identity could be deduced. If iStor did not collect and use personal information iStor could not provide you with its services and wares. How does iStor collect your personal information? iStor collects information only by lawful and fair means and not in a nun reasonably intrusive way. Wherever possible iStor collects your personal information directly from you, at the start of a transaction, whether a sale or purchase, a license or lease, or in response to an inquiry, and in the course of an on-going business. Sometimes iStor may obtain information about you from other sources: for example,
•A credit bureau
•A financial institution
•A public registry Consent In most cases,
iStor shall ask you to specifically consent, if iStor collects, uses, or discloses your personal information. Normally, iStor will ask for your consent in writing, but in some circumstances, iStor may accept your oral consent. Sometimes, your consent may be implied through your conduct with iStor.
Use of Your Information iStor uses your personal information to provide self storage services and wares to you, to administer billing and accounts, and to include you in any direct marketing activities. If you tell iStor that you no longer wish toreceive information about its services or wares, iStor will not send any further material.
iStor does not disclose your personal information to any third party to enable them to market their products and services. For example, iStor does not provide its client mailing lists in whole or in part to third parties. As iStor continues to develops its business, iStor may sell, buy, merge or partner with other companies or businesses. In such transactions, user information may be among the transferred assets.
Disclosure of your Personal Information Under certain circumstances, iStor will disclose your personal information: • when iStor is required or authorized by law to do so, for example under order of a court having jurisdiction; • when you have consented to the disclosure; • when the services or wares iStor is providing to you requires it to give your information to third parties (for example to a credit card company which is assuming the charge made on a card it issued to you).
Your consent will be implied, unless you tell iStor otherwise;
• where it is necessary to establish or collect fees;
• if iStor engages a third party to provide administrative services to it (such as computer back-up services, archival file storage,book-keeping) and the third party is bound by iStor’s privacy policy;
• if the information is already publicly known.
Updating Your Information Since iStor uses your personal information to provide legal services to you, it is important that the information be accurate and up-to-date.If any of your information changes, please inform iStor so that iStor can make any necessary changes.Are My Personal Information Records Secure? iStor takes all reasonable precautions to ensure that your personal information is kept safe from loss, unauthorized access, modification or disclosure.
Among the steps taken to protect your information are:
• premises security;
• restricted file access to personal information;
• deploying technological safeguards like security software and access codes to prevent hacking or unauthorized computer access;
• internal password and security policies.
Access to Your Personal Information You may ask for access to any personal information iStor may hold about you.Summary information is available on request. More detailed requests which require archive or other retrieval costs may be subject to charges. Correcting Errors If iStor holds information about you and you can establish that it is not accurate, complete and up-to-date, iStor will take reasonable steps to correct it. Can you be Denied Access to your Personal Information?Your rights to access your personal information are not absolute.
iStor may deny access when:
• denial of access is required or authorized by law;
• when granting you access would have an unreasonable impact on other people’s privacy;
• to protect iStor’s rights and property;
• where the request is frivolous or vexatious.
If iStor denies your request for access to, or refuse a request to correct information, iStor shall explain why. iStor does not use your Social Insurance Number as a way of identifying or organizing the information iStor holds about you. Credit Bureaus To help iStor make credit decisions about customers, prevent fraud, check the identity of new customers and prevent money-laundering, iStor may on occasion request information about you from the files of consumer reporting agencies. Communicating with Me You should be aware that e-mail is not a 100% secure medium, and you should be aware of this when contacting iStor to send personal or confidential information.
Changes to this Privacy Policy Since iStor regularly review all of my policies and procedures, iStor may change its Privacy Policy from time to time.
Requests for Access If you have any questions, or wish to access your personal information,please write to iStor at: 3022 Winston Churchill Boulevard Mississauga Ontario L5L 2V7 If you are not satisfied with iStor’s response, the Privacy Commissioner of Canada can be reached at 112 Kent Street, Ottawa Ontario, K1A 1H3 Tel: 1.800.282.1376.
Special Information and policies about the Istorselfstorage.ca Web Site Through its web site iStorselfstorage.ca,
iStor strives to offer its visitors the many advantages of Internet technology and to provide an interactive and personalized experience.
iStor may use personal information such as your name, e-mail address, street address, telephone number(hereafter described as ‘Personal Identifiable Information’)subject to the terms of this privacy policy. iStor will not sell, barter, or rent your email address to any unauthorized third party.How information is gathered from users How iStor collects and stores information depends on the page you are visiting, the activities in which you elect to participate and the services provided. For example, you may be asked to provide information when you register for access to certain portions of iStor’s web site or request certain features, such as newsletters or when you make a purchase. You may provide information when you participate in sweepstakes and contests, message boards and chat rooms, and other interactive areas of iStor’s web site.Like most Web sites, iStor also collects information automatically and through the use of electronic tools that may be transparent to its visitors.For example, iStor may log the name of your Internet Service Provider or use cookie technology to recognize you and hold information from your visit.Among other things, the cookie may store your user name and password, sparing you from having to re-enter that information each time you visit, or may control the number of times you encounter a particular advertisement while visiting iStor’s web site. As we adopt additional technology, we mayalso gather information through other means. In certain cases, you can choose not to provide iStor with information, for example by setting your browser to refuse to accept cookies, but if you do you may be unable to access certain portions of the site or may be asked to re-enter your user name and password,and iStor may not be able to customize the site’s features according to your preferences.What iStor does with the information it collects Like other Web publishers, iStor collects information to enhance your visit and deliver more individualized content and advertising. iStor respectsyour privacy and does not share your information with anyone.
Aggregated Information (information that does not personally identify you) may be used in many ways. For example, we may combine information about your usage patterns with similar information obtained from other users to help enhance iStor’s web site and services (e.g., to learn which pages are visited most or what features are most attractive). Aggregated Information may occasionally be shared with iStor’s advertisers and business partners.Again, this information does not include any Personally Identifiable Information about you or allow anyone to identify you individually.
iStor may use Personally Identifiable Information collected on iStor to communicate with you about your registration and customization preferences; iStor’s Terms of Service and privacy policy; services and products offered by iStor and other topics iStor think you might find of interest.
Personally Identifiable Information collected by iStor may also be used for other purposes, including but not limited to site administration,troubleshooting, processing of e-commerce transactions, administration of sweepstakes and contests, and other communications with you. Certain third parties who provide technical support for the operation of iStor ‘s website (the iStor web hosting service for example) may access such information. iStor will use your information only as permitted by law.Affiliated sites, linked sites and advertisements iStor expects its partners, advertisers and affiliates to respect the privacy of its users. Be aware, however, that third parties, including iStor‘s partners, advertisers, affiliates and other content providers accessible through its site, may have their own privacy and data collection policies and practices. For example, during your visit to the site you may link to, or view as part of a frame on a iStor page, certain content that is actually created or hosted by a third party. Also, through iStor you may be introduced to, or be able to access, information, Web sites, features,contests or sweepstakes offered by other parties. iStor is not responsible for the actions or policies of such third parties. You should check the applicable privacy policies of those third parties when providing information on a feature or page operated by a third party.
While on the site, iStor‘s advertisers, promotional partners or other third parties may use cookies or other technology to attempt to identify some of your preferences or retrieve information about you. For example, some of the advertising is served by third parties and may includ ecookies that enable the advertiser to determine whether you have seen a particular advertisement before. Other features available on the site may offer services operated by third parties and may use cookies or other technology to gather information. iStor does not control the use of this technology by third parties or the resulting information, and is not responsible for any actions or policies of such third parties. You should also be aware that if you voluntarily disclose Personally Identifiable Information on message boards or in chat areas, that information can be viewed publicly and can be collected and used by third parties without our knowledge and may result in unsolicited messages from other individuals or third parties. Such activities are beyond the control of iStor and this policy.
Children
iStor does not knowingly collect or solicit Personally Identifiable Information from or about persons under 19 except as permitted by law. If it is discovered iStor has received any information from a person under 19 in violation of this policy, iStor will delete that information immediately. If you believe iStor has any information from or about anyone under 13, please contact iStor the address listed below. iStor can be reached by contacting:Email: privacy@istorselfstorage.ca iStor is a trade-name used by 3022-3032 Winston Churchill (GP) Limited under license from its owner, AMJ Campbell Inc.
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